TERMS & CONDITIONS

These Terms and Conditions govern the use of the LAKERA GROUP website and services, including event planning, gift store purchases, and trade fair or exhibition services.

Acceptance of Terms

By accessing this website or engaging our services, you agree to be bound by these terms.

Services

LAKERA GROUP provides:

  • Event planning and management
  • Gift store sales
  • Trade fair and exhibition services

All services are subject to availability and confirmation.

Bookings

Bookings for events and exhibitions may require a deposit to secure the service date. Full payment terms will be communicated prior to service delivery.

Pricing

All prices displayed on the website or communicated during booking are subject to change without prior notice. However, confirmed bookings will honour the agreed pricing.

Intellectual Property

All website content, including text, images, logos, and designs, is the intellectual property of LAKERA GROUP and may not be reproduced without permission.

Limitation of Liability

LAKERA GROUP will not be held liable for indirect, incidental, or consequential damages resulting from the use of our services or website.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on this page.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.

SERVICE AGREEMENT POLICY

Service Agreement

This Service Agreement outlines the general terms under which LAKERA GROUP provides event management, gift store services, and trade fair or exhibition services to its clients. By booking or engaging our services, clients agree to the terms outlined below.

Scope of Services

LAKERA GROUP offers a range of professional services including:

  • Event planning and management
  • Hall and garden decoration
  • Catering and small chops services
  • Party rentals and event supplies
  • Gift store products and customized gift packages
  • Trade fair and exhibition support services

The exact scope of services will be defined in the client’s individual booking agreement, quotation, or service proposal.

Client Responsibilities

Clients are responsible for providing accurate and complete information regarding their service requirements, including event details, venue information, guest numbers, and any special requests. Delays or changes in providing required information may affect service delivery.

Clients must also ensure that event venues comply with relevant safety and legal requirements.

Payments and Deposits

A deposit may be required to confirm bookings for event services or exhibitions. The remaining balance must be paid within the agreed timeframe prior to the event or service delivery.

Failure to make payments within the agreed timeline may result in suspension or cancellation of services.

Changes to Bookings

Clients may request changes to service details; however, such changes must be communicated as early as possible. Additional charges may apply depending on the nature of the changes and any additional resources required.

Third-Party Vendors

Certain services may involve third-party vendors such as decorators, caterers, equipment suppliers, or exhibition contractors. While we carefully select reliable partners, LAKERA GROUP is not responsible for failures caused directly by third-party providers beyond our control.

Liability

LAKERA GROUP will take reasonable steps to deliver services professionally and efficiently. However, we will not be held liable for delays or disruptions caused by circumstances beyond our control, including but not limited to weather conditions, venue restrictions, supplier issues, or force majeure events.

Acceptance of Agreement

By confirming a booking, purchasing services, or signing a quotation or proposal, the client agrees to the terms outlined in this Service Agreement

WEBSITE DISCLAIMER POLICY

The information provided on the LAKERA GROUP website is intended for general informational purposes only. While we make every effort to ensure that the information on this website is accurate and up to date, we do not guarantee the completeness, reliability, or accuracy of all content.

No Professional Advice

The content provided on this website does not constitute professional, legal, or financial advice. Any reliance you place on the information provided is strictly at your own risk.

Service Availability

Descriptions of services on this website are provided for general guidance. Availability of specific services, products, or packages may vary depending on location, scheduling, and other operational factors.

LAKERA GROUP reserves the right to modify, update, or discontinue services without prior notice.

External Links

Our website may contain links to third-party websites for additional information or convenience. We do not have control over the content or policies of these external sites and cannot accept responsibility for their practices or content.

Limitation of Liability

LAKERA GROUP shall not be held liable for any losses or damages arising from the use of this website or reliance on information contained within it.

Copyright Notice

All content on this website, including text, images, graphics, and branding materials, is the property of LAKERA GROUP unless otherwise stated. Unauthorized reproduction or distribution is prohibited.

WEBSITE ACCESIBILITY STATEMENT

Accessibility Statement

LAKERA GROUP is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We believe that everyone should be able to access information about our services, including our event planning, gift store, and trade fair or exhibition services, without barriers.

Our Commitment

We strive to make our website as accessible and user-friendly as possible for all visitors. Our goal is to ensure that people of all abilities can easily navigate, understand, and interact with the content and services provided on our website.

To support accessibility, we aim to follow recognised accessibility standards and best practices, including guidance from the Web Content Accessibility Guidelines (WCAG) where possible.

Accessibility Features

Our website may include features designed to improve accessibility, such as:

  • Clear and consistent navigation
  • Readable fonts and appropriate text contrast
  • Structured headings and content layout
  • Alternative text descriptions for important images
  • Compatibility with common screen readers and assistive technologies
  • Mobile-friendly and responsive design

These features are intended to help users access information regardless of device type or assistive technology used.

Ongoing Improvements

We are continuously working to improve the accessibility and usability of our website. As technology evolves, we aim to update our website to ensure it remains accessible and inclusive.

Third-Party Content

Some areas of our website may include links to third-party websites or services. While we aim to partner with accessible platforms, we cannot guarantee the accessibility of external websites.

Feedback and Assistance

If you experience any difficulty accessing content on our website or require assistance, we encourage you to contact us. We value your feedback and will make reasonable efforts to improve accessibility wherever possible.

Contact Information

Email: lakera@lakeragroup.co.uk
Address: WEATHERILL HOUSE BUSINESS CENTER New South Quarter, 23 Whitestone Way, Croydon Cro 4WF

Phone: [Insert Phone Number]